Privacy Policy

1. WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

2. CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or mailing us at 311 Regents Park Road, London, N3 1DP, United Kingdom.

3. DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

4. SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify's Terms and Conditions.

5. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

7. COOKIES
Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.
session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits
shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

9. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by writing to us at 311 Regents Park Road, London, N3 1DP, United Kingdom.
Discover our process
From clay to precious metal

Learn about the design and moulding processes involved in our handcrafted champagne coolers

Sunil and his team of designers start their creative process with a series of sketches. Their finished designs are then resized and developed into prototype sculptures using modelling clay and mouldable plastic. The modelling process allows further refinement of the features. This additional crafting ensures the trademark intricacy of Carnyx designs. Once the clay and plastic model is complete, it gradually transforms into a pewter figurine through the use of a series of moulds, each one made from a different material and delivering a different creative impact. Wax is used to test the quality of the moulds with repairs and further enhancements made before each of them is declared final. The combination of moulds and processes delivers very accurate figurines with a high standard of finish and complexity. Each figurine is cast in pewter with gold or silver plating applied in line with each customer’s preference.

Finishing the metalwork

Discover how we bring the components of our prestige 
champagne coolers together

The skilled work of a pewtersmith ensures our finely cast figurines and delicate beading are secured beautifully to our vessels. Once the soldering is completed the figurines are thoroughly cleaned ready for finishing. Our vessels are made from 18/10 stainless steel that customers can choose to be gold or silver plated. We use a bespoke process to create the vessel’s shape and polish the surface to a mirror-like finish. The grade of stainless steel we use not only has a lustrous surface but is low maintenance and resistant to corrosion or staining. Many skilled metal workers have asked us how we create the vessel out of 18/10 stainless steel at the size that we do. They ask because the molecules in this stainless steel "remember" their original shape and will return to it when deformed. Our bespoke process, that makes this scale of vessel possible in 18/10 stainless steel, is a very well-kept secret. It adds to the overall quality and stature of our champagne coolers and ensures their prominent role at the greatest social occasions. They’re enjoyed in every luxury location from the Russian Summer Ball to the Game Dinner at St Moritz.